Procedure of after-service
- Consult with customer by telephone after receipt of the request of after-service (machine breakdown or maintenance needed)
- Fill out the record regarding description of maintenance
- Schedule the suitable date for after-service
- Proceed the after-service
- Fill out the report, confirmed and signature by customer after maintenance completed
- Review and discuss the details of various status of after-service
- Estimate the amount by accountant according to the record of after-service
- Invoice the bill to customer
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